Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online privacy statement. To make this Notice easy to find, we make it available on our homepage.  If you have any questions regarding our privacy statement, please contact us using any of the methods found on this website.


What Information Does Fareway.com Collect?

Information You Give Us


The information we learn from you helps us improve your experience with Fareway.com.  Accordingly, we receive and may store any information you enter on our website or give to our website in any other way. For example, we collect information you provide in "Gift Card" and/or "Contact Us".  This information may include your name, mailing address, telephone number, email address, credit card information, and any other personal information you may give us.

You can choose not to provide certain information, but then you might not be able to take full advantage of many of our features.  We use the information you provide for such purposes as providing you gift cards, responding to your requests, customizing your future Fareway.com experience, improving our stores, and communicating with you.

Automatic Information

We receive and store certain types of information whenever you interact with our website. For example, we use "cookies" like many other websites. Through "cookies" we obtain information when your web browser accesses our website (see "What About Cookies?" section below for details).

What About Cookies?

Your internet browser has a built-in facility for storing small files called "cookies" that hold information which allows a website to recognize your account.  We use "cookies" to identify you when you visit Fareway.com so we may enhance and customize your future Fareway.com experiences.

You have the ability to prevent your computer from accepting cookies but, if you do, certain features on the website may be impaired.  Usually, the "help" portion of the toolbar will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our website's best features.

Does Fareway.com Share Information Received?

We will not rent or sell your personally identifiable information to any third parties under any circumstances. We may from time to time provide information of a general nature to third parties detailing the number of individuals visiting our website or emailing us on our website, and gift card sales using our website, but we will not use any personally identifiable information that could identify those individuals.  We will only share personally identifiable information with Fareway Stores, Inc., employees for limited purposes such as communicating with you, providing customer service, and enhancing your overall experience with us.

Protection of Our Website and Others

We may disclose your personally identifiable information you provide to our website when we believe disclosure is appropriate to comply with the law, or to protect the rights, property or safety of our website, our users or others.

Business Transfers

If some or all of our assets are sold or transferred, we would transfer our customer information. We also may retain a copy of that customer information.

Warning About Fraudulent Emails

"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.

What About Links To Other Websites?

Our website may offer links to other websites. Including these links on our website does not imply any endorsement of the material or information on the other websites. Also, other websites have their own policies regarding privacy. If you visit one of these websites, you should review the privacy policy on that website. In addition, you may have linked to our website through another website. In such cases the website you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those websites to see how they collect and use this information.

How Secure Is Information About Me?

In our efforts to protect your online transactions, our website uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions.

What Choices Do I Have? 

As discussed above, you can always choose not to provide information, even though it might be needed to purchase a gift card or to take advantage of some Fareway.com features.

Are Children Allowed To Use Fareway.com?

To protect children's personal information and to meet the standards of the Children's Online Privacy Protection Act (COPPA), we do not collect any personal information from children we know to be under thirteen that can be used to specifically identify them.  Except for "Kids Aisle", Fareway.com is a general audience website not geared toward children. Children under the age of thirteen may browse this site, but they may not make a purchase.

In several areas of Fareway.com, such as when customers contact us via email, or purchase a gift card, we ask for birth year information.  This information helps us ensure that children under the age of thirteen do not provide us with their personal detailed information.  We do not use the birth year information for any other purpose.

We appreciate your cooperation in helping enforce children's online privacy. If you become aware a child has provided our website with personally identifiable information, we ask that a parent or guardian call 1-515-432-2623 or contact us and we will delete the information about the child from our files.  If you still have questions, we invite you to get more information on COPPA from the Federal Trade Commission. 

Conditions of Use, Notices And Revisions

If you choose to visit Fareway.com, your visit and any dispute over privacy is subject to this Notice, and our Conditions of Use, including limitations on damages, and application of the law of the State of Iowa.  Therefore, by using our website, you consent to our use of information that is collected or submitted as described in this online privacy statement. Be aware, our business is changing constantly, so we may change or add to this privacy statement.  We may update this privacy statement by posting a new version on this website.  Any changes to our privacy statement will be placed here and will supersede this version. If you are concerned with how your personally identifiable information is being used, we encourage you to review our privacy statement periodically.

How to Contact Us

Should you have other questions or concerns about this privacy statement, please contact us.  If you have questions regarding a specific store, please direct those questions to that store.

LAST UPDATED September, 2008