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Fareway Online Shopping Terms & Conditions of Use

By accessing and using Fareway Online Shopping, you are agreeing to Fareway’s general Terms & Conditions and Privacy Policy, and additionally agreeing to the following:

  1. Account. Must be 18 or older to create an account and utilize the Fareway Online Shopping service. Limited to one account per person.  
  2. Minimum Purchase. A minimum purchase of $30.00 (before taxes, deposits, or fees) is required to use the service.
  3. Service Availability. Fareway does not warrant or guarantee that the Fareway Online Shopping service will be continuously available.
  4. Product Availability & Substitutions. Items displayed in the Fareway Online Shopping platform are not guaranteed to be in stock at all times.  In the event an item is unavailable, no rain check will be provided. You can preselect a preferred substitution during the order process in case a selected item is not available. In the event an item is not available, and a preferred substitution has not been selected for the item, Fareway will make a substitution if one is available and send you a message giving you the option to decline the substitution or select a different substitution.      
  5. Quantity Limitations. Fareway reserves the right to limit the quantity of a product you select.
  6. Pricing; Promotional Offers. Prices, promotional offers, and discounts presented in the Fareway Online Shopping platform may vary depending on the store location selected by the customer. Prices for items ordered through the Fareway Online Shopping platform may not be the same, or correspond to, the prices available in any of our retail stores. Prices, offers, and discounts in the Fareway Online Shopping platform are only valid until the displayed expiration date. Promotional offers, discounts, and coupons are not applied until a transaction is completed. Pricing and promotions for items in an order are based on the active pricing and promotion at the date and time of checkout. In the event of an item addition or substitution after checkout the pricing and promotions for those specific items are based on the date/time that they are added or substituted. Fareway makes no guarantees regarding the continuous availability of promotional offers, discounts, and coupons offered within the Online Shopping platform.
  7. Alcohol & Tobacco Products. For alcohol and tobacco products, you must be 21 or older to purchase. Proof of age will be verified at the time of pick up via a valid, governmentally issued photo ID, such as a state-issued driver’s license.
  8. Order Cancellation. Fareway reserves the right to refuse or cancel any order, or part of an order, at any time, for any reason. Orders may be refused or cancelled for a variety of reasons, including but not limited to: limits on product availability; limits on the total purchase price; inaccurate or erroneous personal or credit information; orders believed to be fraudulent or abusive; failure to comply with federal, state, and local laws and regulations. Fareway additionally reserves the right to refuse or cancel an order, or part of an order, due to incorrect information or typographical errors inadvertently being displayed within a product listing in the Online Shopping platform.
  9. Missed Pick Up. If you miss your scheduled pick up time, your order will be held for approximately one hour. After the hour expires, the items will be returned to the shelf and the order will be cancelled. 
  10. Payment, Cancellations, Refund & Returns. For customer support related to payment, cancellations, refunds, and returns, contact the store handling your order (store contact information is included in your order confirmation message).
  11. Methods of Payment. Credit cards and debit cards are accepted for payment. We accept Visa, Mastercard, Discover, and American Express. Cash, checks, and gift cards cannot be accepted for payment. We are unable to accept WIC as a method of payment.
  12. Account Termination. You can terminate your account at any time by contacting us at  Fareway reserves the right to terminate your account if we believe you have violated these Terms & Conditions or any other Fareway policies.
  13. Modification. Fareway reserves the right to make changes to the Fareway Online Shopping platform and these Fareway Online Shopping Terms and Conditions at any time. Any changes will become effective when posted. By continuing to use the Fareway Online Shopping, you agree to be bound by the updated Fareway Online Shopping Terms and Conditions.



Updated: September 22, 2021


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