Our Commitment to Privacy
Information Fareway Collects
The information we collect falls into three categories: (a) information you give us; (b) information collected automatically; and (c) information from other sources.
Information You Give Us
We receive and may store information you enter on our websites, mobile apps, and programs. For example, we collect information you provide when creating an account on our website or when communicating with us through the "Contact Us" feature on our website. This information may include:
We collect this information to improve your shopping experience and your communications with us. You can choose not to provide personal information. However, under certain circumstances, not providing information may limit your ability to use all available features on our websites, mobile apps, or programs.
Information Collected Automatically
We may use automated technology to collect information when you visit our stores and use our websites, mobile apps, and programs. The information obtained from these technologies allows us to customize your shopping experience. These automated technologies may include cookies, local shared objects, and web beacons. We may collect information about the following:
Most web browsers are set to accept cookies by default. However, you have the ability to limit your device’s acceptance of cookies. Usually, the "help" portion of the toolbar will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Limiting cookies may affect our ability to offer you a personalized shopping experience.
Information Collected From Other Sources
We may collect information about you from other sources and combine that with the information we collect about you. We also may receive information about you when you communicate with us or regarding us on social media.
How We Use the Information We Collect
The information we collect helps us improve your in-store and online shopping experience. We may use the information we collect to do the following:
How We Share Information We Collect
We will not sell or rent your personal information to any third party marketers under any circumstances.
Third-party service providers. We may share your personal information with vendors who provide services to us. These services may include: information technology services, data processing, order fulfillment, payment processing, research and development, and personalization of customer experience. We do not allow these vendors to use this information or share it for any purpose other than to provide services to Fareway and our customers.
Other Reasons. We also may share your personally identifiable information when we believe disclosure is appropriate to:
Managing Our Communications With You
Our websites, mobile apps, and programs allow you to view and update the personal information you provided when you created an account. Maintaining accurate personal information will help facilitate our communications with you.
You have choices regarding how we communicate with you. If you are receiving promotional email and/or text messages from Fareway, you can stop receiving such messages by following the opt-out instructions provided in the messages you receive.
Links To Other Websites
Our websites, mobile apps, and programs may provide links to other websites that are owned and operated by parties not affiliated with us. We are not responsible for the content of those websites or their privacy policies. Links to other websites do not imply an endorsement of the content on those websites. If you visit one of these websites, you may want to refer to the privacy policies on those websites to see how they collect and use information.
Security of Your Information
We are committed to keeping your personal information secure. We have organizational, technical, and physical safeguards in place to protect personal information from accidental, unlawful or unauthorized loss, access, disclosure, or misuse. As just one example, in our efforts to protect your online transactions, our websites uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. While we make efforts such as these to protect your information, no website, mobile application, computer system, or transmission of information over the internet can be guaranteed to be 100% secure.
Children’s Online Privacy
To protect children's personal information and to meet the standards of the Children's Online Privacy Protection Act (COPPA), we do not collect any personal information from children we know to be under thirteen that can be used to specifically identify them.
Our websites are general audience websites not geared towards children. Children under the age of thirteen may browse our websites, but they may not make a purchase. We urge parents and guardians to monitor and supervise their children’s online activities.
If you have any questions or concerns regarding our children’s privacy practices, please contact us at (515) 432-2623 or through the “Contact Us” feature of our websites.
Warning About Fraudulent Emails
"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.
Conditions of Use, Notices, And Revisions to this Policy
How to Contact Us
LAST UPDATED July 3, 2019